Customer Reviews

We pride ourselves on our high standard of customer service.

But don't just take our word for it, read our customer reviews below.

Kay Stewart
Highly recommended, staff couldn't do enough to help you. First class service. Will definitely use this garage from now on.
Graham Donachy
Quality service at last minute call out as RAC let us down. Vehicle recovered and dropped off with zero problems. Great service 👍
Linda C
The car came off the road at night in a remote rural area. Its skidded off an icy road down the side of a hill and into a field, about 30/40 feet from the road. Through the AA they passed the recovery of the vehicle to Parkdale Garage. James from Parkdale Garage contacted me directly to gather some information and provided details of the recovery the next day. Heather from Barr village helped show Kalem where the car was. He was able to pull the car out the field and the vehicle was returned to us. We were told Kalem had only recently passed his test on vehicle recovery, he did a fantastic job under extreme weather conditions and a on a rural single track road. Would definitely recommend Parkdale garage, great customer service.
Cheryl John McClymont
From the moment I phoned for a quote to recover my car Parkdales employees were easy to talk to and put my mind at ease. Then when James the mechanic came to my car to see if anything could be done before recovering my car. James showed my Mum exactly what was wrong with my car and said his colleague would phone me to let me know exactly what was wrong with my car which they did and they were so polite and left me to make my mind up on what I wanted to do with my car. I then decided to get James and his colleague to recover my car which wasn't easy as it had to be done with skids and winched onto the flat bed as it was something to do with caliper that made the car unable to move. Nothing was a hassle to Parkdale and their employees. I will be singing their praises forever more. Thank you.
Christine Graingee
I get very nervous and anxious taking my car to the garage, got it booked in for an MOT and the staff could not have been nicer!! The man booking my car in on the phone was so helpful then when I actually took the car in the staff were brilliant and very reassuring. Highly recommended! I've found my new taste to deal with my car confidently
Marta Szydlowska
Incredibly professional service, kind staff and very supportive admin. Can't recommend enough the wonderful team there!
Carole March
Can't recommend this garage enough. We're on holiday and we got a slow puncture. Called parkdale and it's all been sorted in under 2 hours from the 1st phone call! Very professional but friendly with it. Thank you so much
Murrin McCormack
Absolutely wonderful service. I got myself into a bit of trouble while on holiday, and they went above and beyond to help me. Would 100% recommend to anyone needing help in the area. Thank you Gavin for all your help and all the staff!!
Nick
Great service provided by the whole team at Parkdale. I have been a customer for many years and always found the staff to be friendly, reliable and trustworthy
Shona Davitt
Thankyou to Amy very professional welcoming and very helpful from enquiring,at the start to the hand over of the vehicle thanks 😊
Keyser Soze
After suffering the misfortune of a breakdown I then had what can only be described as an exceptional experience when Parkdale Recovery Service attended to provide support and to recover my car. The Parkdale mechanic James was superb, thoroughly professional and considerate enough to explain everything he was doing and had found when investigating my vehicle. If you need help with your car in South West Scotland, use Parkdale, and from my experience you'll be using the best in the business.
Julie White
Just wanted to say a big thank you to the mechanic who fixed my car today and to his friend who came out quickly with a part. Fantastic service
Hazel Ellison
Waited for 6.5hrs for an rac roadside recovery getting the runaround. When our hero James Cairns from parkdale chose to drive the hour just to help us. Have never been so happy to see someone 5stars all round
Laura Muirhead
Thanks for an absolutely fantastic service Parkdale garage! I was told by insurance company that it would be 90-120min service but Parkdale were there within 30 minutes. Iain was brilliant, he was so friendly and was great with my curious toddler. Thanks so much again!
Elaine Armstrong
Parkdale 24 hour recovery service - outstanding service from start to finish. Gavin taking the call and James getting me on the go again after a flat battery. New battery fitted at my home address on a Sunday morning, above and beyond. Thank you guys you were both wonderful in a time of need
Thomas Nicholson
Just had a massive blow out on the road to Thornhill. 3 scared kids and an anxious partner doesn't make for a fun time and in the pitch black not so easy to change a tyre. Absolute legend of a guy James Cairns stopped behind me, got out and helped me, well basically changed it for me. He advised me he worked for this company, I have never dealt with the company before in all honesty, but if the staff are anything like James then I absolutely would, will and you should too. James, myself and my family can't thank you enough. Absolute gentleman, enjoy your pizza mate. You have a good one in James, Parkdale.
Joe Murphy
My passenger side wiper arm mechanism failed 300 miles from home (during storm Babet), and after 2 rather unhelpful garages turned me away, the chap here kindly lent me his tools to remove the broken arm even though he was short staffed and fitting some tyres. He even offered to help (wasn't needed), and didn't charge me. I only borrowed tools, but helpful and friendly local garage.
Joe Bartoletti
Just dropped off after having our tow vehicle and caravan recovered off of the A75 outside Dumfries and promptly taken back to Greater Glasgow area. Excellent service made most of a bad situation. Highly recommend for their professionalism and service. Thanks again.
Lou Bell
At 6.30am this morning I hit a bad pothole in Dumfries & it took out 2 tyres (not at all happy). Phoned AA & within the hour Ian the recovery man from Parkdale Garage was with me. What a great fella he was really helpful & got my car onto recovery truck quickly & safely. Also making sure I was safe in the process. Took me straight to my choice of tyre place & ask if I needed help with anything else before he left. Ian deserves a pay rise Parkdale Garage.......you've got a good one there !!!!!
Will Quinn
Professional, friendly and safe recovery of our LWB van. Timely even though it was a Sunday. Took the pain out of a bad day.
Liam Hesslewood
Extremely helpful, friendly, swift and professional recovery service. Highly recommend for anyone looking at using motor recovery
Carol Dane
I had a blow out tyre on Saturday night on a small back road that was out in the sticks I was on my own and this company came out and relayed me back to home.The service was outstanding they kept me updated on ETA this kept me calm as it was late and pitch black they went above and beyond to find me as I really was in the middle of nowhere.. I cannot recommend this companys service highly enough. Thankyou
Leigh Ferguson
I would highly recommend Parkdale Garage, Amy was first class, answered any queries I had and made the purchase of my car very easy
Cameron David McCrae
Broke down on the A75 and was pushing my motorcycle home at 2am when one of their drivers stopped and helped me get home free of charge.
John Anderson
My daughter's car had broken down nearby and was taken to this garage out of being the nearest. We couldn't have been more lucky if we tried as the level of service, professionalism and advice given was second to none. I can't recommend this garage highly enough. Thanks to all the team.
Elaine Murray
Front box dropped on our car just at ICI - called into Parkdale Garage for help. they were just shutting up shop but couldn't have been more helpful they did a temporary repair to get us home. Thank you so much
Laura Hall
Great service, bought a car last week, chose it on the Monday and it was ready for the weekend, car was cleaned to a very high standard, very helpful staff, an all round hassle free experience, would highly recommend
Grant Leitch
A 5 star Garage run by 5 star people. After my bike ran out of petrol nearly I pushed it to Parkdale Garage and asked if they had any petrol or if I could leave the bike there until I went and bought some. I was given use of a petrol can and courtesy car to go get the fuel. Given I was already knackered from pushing the bike this was a huge help. Can't thank Parkdale Garage enough for their friendly and helpful assistance to a complete stranger,
Hollie Mundell
Recently bought my first car from Parkdale Garage, and would recommend to anybody! Was so pleased with the quality service they provided
Michelle Roper
Excellent service would recommend them to people, very friendly staff
Emily Ann Ronnie
The best car buying experience I have ever had!! Jordan sorted out pretty much everything and even sorted out my private plate transfer, etc so they were on my new car when I picked it up! Nothing was ever a hassle and from buying the car to picking it up was super quick! Can't thank Parkdale enough!
Amanda Brennan
Couldn't thank Jordan enough for his assistance (and patience!!) when it came to me buying my new car! He's helpful, knowledgeable & makes everything so simple & stress free - he definitely goes the extra mile! Would fully recommend Parkdale Garage to anyone looking for a new car!
Paul Hamilton
Would like to say a big thank you to the staff at Parkdale Garage after my wife going in to hospital to have our wee boy we had an issue with our car after explaining our situation they came and collected it carried out the repairs and dropped it back to us in time for us getting out of hospital really was appreciated. Would have been a long walk back to Stranraer thanks again everyone involved.
Lynda Lammin-simpson
Great experience from the first phone call. Pleasant, helpful and efficient and reasonably priced repair. This is our first time of using Parkkdale but both of our cars will be coming here as first choice in the future. Thanks
Alan N Julie Forteath
Very good service friendly. And no a rip off merchants, will keep using them .
Abby Conchar
Great service from the guys here. Do a great job and they never rip you off! Would highly recommend to anyone who is looking for a garage. Friendly, honest service every time.
Thomas Tate
Great garage ross and the team searched until they found the perfect car for me. Keeping me in touch at all times and sending pic etc. These guys really do go above and beyond.
Tim Phipps
As per usual all the team honest quick to service and mot my car which had a fault with heat Shield issue with exhaust, it was suggested with small extra charge to weld it right I said yes, the mechanics spotted issue earlier now sorted car happy I'm happy 6 stars and more if able hot chocolate as I waited not bad either, their prices match quality of service oh yes I got bril courtesy car even though it was for about an hour to go home while they sorted car
James Dorans
Had my car in recently to get some pre MOT work done as well as a service and other work and cant thank Debbie and the boys at Parkdale enough for such a great job. Even washed the car, forgot how good it looked after a good wash. Will definitely be back to get work done on my car. Thanks alot guys will definitely be recommending you to anyone needing work done on their cars.
Robert Chalmers
Courteous staff, never over sells. Always honest with servicing needs
Stuart Mcneil
A great professional service, friendly and polite staff who keep you informed with progress and any issues
Mark Harper
The Veterans Garden Dumfries would like to thank The staff at Parkdale for there fast and reliable service from front of house staff to the machanic's, for taking our van at short notice and getting us back on the road. Fast and reliable service at a very competitive price.
Colin Dixon
Used for years. Always excellent service
Stacey Cooney
Absolutely fab customer service, came out took my flat wheel off an replaced with my spare (free of charge) until I get into them later for new tyres
Elaine Henry-Hackman
Friendly, helpful and straightforward guys. They made buying a car easy. Very pleased with my new motor.
Jason Holmes
superb company very easy to deal with and very helpful. highly recommended
VJ Wood
Parkdale garage helped me find my new car and Jordan was very helpful and made the process very easy
would recommend Parkdale to anyone looking for a car with helpful friendly service
Kiera Nugent
By far the best car sale I've ever experienced no issues. Everything went smooth no breathing down your neck & feeling pressured into buying. Test drive was pleasant time to look around the car properly in your own time. Thanks again Jordan!
Will Lindop
Excellent service with no hard sell. Jordan made the whole process easy and enjoyable, delighted with my new car.
Rachael Munro
Excellent service from start to finish highly recommend to any1 thanks so much xx
Sandie Donley
Fantastic experience buying from Jordan at Parkdale Garage. Friendly, helpful and top quality service. Highly recommend!
Nicola Murray
Today, we picked up a new car from Jordan. What an easy experience from start to finish. Jordan is by far the best salesman we have ever dealt with, such a nice guy, who cares about the customer needs. Would highly recommend Parkdale to anyone. Jordan is your man!
Rhys Munro
Today I picked up my mother's new car which was sitting absolutely gleaming all round with an extremely high quality valet and already taxed ready just to drive away!
Eilidh Wilson
I had a great experience buying a car from Parkdale Garage. Everything was straight forward, relaxed and Jordan was excellent at providing advice. My new car was also available to collect within the week, which was an added bonus! There was also no hassle at all trading in my previous car. Would definitely recommend Parkdale Garage to anyone looking for a used car.
Elizabeth Amy
Fantastic service from start to finish, Jordan had my new car ready to collect within 2 days of purchase. I was lucky enough to win the Christmas competition too, an amazing prize!
Past experiences have made me avoid car garages for years however Parkdale Garage and Jordan have been the best I've ever dealt with.
Tony Blower
Great service. Didn't feel liked I was pressured into making any commitments. All done at steady pace. Jordan Would always answer the phone and call back if he missed the call. Car deal was done as simple as one, two, three. Would highly recommend if your looking for a new car. Cheers for my new motor!! Absolute cracker of a machine!!
Carol Ovens
Bought my new car from Jordan, would recommend great service , not pushy like some car sales men , very good trade in prices would use again.
Luke Blount
Amazing costumer service and gets everything sorted as quickly as possible
John Sandra Sanders
Recently purchased a car from Parkdale Garage, I received a great trade in price. Jordan is a lovely friendly salesman and not pushy at all. He leaves you to look at the cars without any pressure. If you're looking to purchase a car, I would definitely recommend Jordan at Parkdale.
Heather Astley
got our new car from Jordan no problems at all. quick and easy service and the car is running brilliant.
Susan Irving
Can't recommend Parkdale highly enough - when we were looking for a first car for our son they listened to what we were looking for, followed through on their commitment to call us when they had something suitable and accommodated us when we couldn't get down to actually see the car due to self isolating. First class service - and would recommend to anyone!
Tracey Dawn Grierson
Excellent service! Would highly recommend
Alana Louise Scott
We called in at Parkdale on the way down to Carlisle to view another car. I'm so glad we did! After a look around their fleet of cars, I spotted a lovely, well looked after VW Golf with low miles and at a great price. I traded in my old car at a very fair price, actually more than I was expecting!
Luke Caughey
Recently purchased a used car from Parkdale and I can't fault the process ! Jordan and his team were amazing and couldn't of been more helpful through the process, I got a great trade in deal and I am now a very happy owner of a stunning new car
Mandy Mcvittie
Broke down at the Hospital in Dumfries today hadn't a clue what was wrong. The guys from parkdale garage ltd were out within 10 mins and we were back on the road within 30 mins. New battery fitted. Excellent service and great staff Well Done x
Afton Brown
excellent service from start to finish would highly recommend first class service
Diane Cummings
Great service from Jordan at parkdale garage Annan Road
Dave Lamont
Prompt and reliable service at very reasonable charges.
Christine Hanley
In for two new front tyres, always excellent service and the team are always friendly and helpful.
Daniel Conroy
Highly recommend Parkdale as communication was amazing, before during and after purchase, also very fast and reliable and had my car ready to collect next day.
Gillian Good
Great experience from start to finish. Having sold cars in the past, I know how drawn out the process can be but Jordan knew what I was after and made it happen. I am over the moon to have got the car I did considering its popularity! When its time to change again, I will only be going to one place. Thanks again!
Wendy True
Really pleased with the VW GOLF that we bought off Parkdale the guys couldn't be more helpful with the transfer and buying of the car, would highly recommend using this garage.
Aimee Lou
Highly recommend, the easiest car buying experience I've ever had. Jordan was very helpful, love my new car. Thanks again
Robert Morley
This is one of the most professional garage you could ever need. Unbelievable service to the public.
Vicky Kanu
Excellent customer service, Jordan was really helpful and there was no pressure. Would highly recommend. Will be back again to buy another car.
Katie Smith
Great experience from beginning to end. Jordan is very friendly and customer skills excellent, great little car for our family Thankyou!
Katrina Forsynth
Highly recommended Parkdale garage staff are great know how to deal with customers go way over board to help you many thanks to all of you many thanks
Paul Wayman
We love our A6 allroad guys, thank you so much!!
We had our audi delivered and everything went perfect. Customer service is completely outstanding from beginning to end from this garage, they go out of there way to get your car to you.
Every step of the way they kept us updated, they could not have done more for us!

We highly recommend Parkdale Garage for your next car.

Thanks again everyone!
Chris White
Fixed my exhaust whilst we were on holiday, cracking service which meant we could carry on with our holiday with minimal disruption. Highly recommended
Abby Conchar
Great service from the guys here. Do a great job and they never rip you off! Would highly recommend to anyone who is looking for a garage. Friendly, honest service every time.
Shaun Hall
This is the only garage i will ever use and trust can't recommend them enough gr8 customer service too
Beth Jane Dobie
Bought car after car off this place! Got to love callum when we walk in and he asks what I've done now! can't recommend them enough to people!
Robert Sommerville
Big enough to do a good job and do it properly but still small enough to care.
Alan N Julie Forteath
Very good service friendly. And no a rip off merchants, will keep using them .
James Runcie
I've. Got a small fleet of vans and being using Parkdale for 7 years and service is fantastic a very honest business, j and j Runcie plasterers LTD
Louise Tulley
A big Thank You to Parkdale Garage. Excellent service with honest guys ready to help out in an emergency. I luv my new car and will return to your garage again and again, not often you find a service quite like it, thanks again. Louise Tully